Patients/Visitors

Reminders:

  • OPD User's Fee is Php 50.00
  • Please always bring your Health I.D. Card (green) as your Health Record Number is printed hereof which helps to facilitate the retrieval of your record on file and to avoid delay of your transaction
  • Once this I.D. Card is lost, another I.D. Card shall be issued but you have to pay Php 50.00
  • No OPD Clinic every Saturdays, Sundays and Holidays

MONDAY

Obstetrics | Family Planning | Medicine | Pediatrics | Surgery | Animal Bite | Dental | Orthopaedics | MDRTB Clinic | TB DOTS

AM Only - ENT | Ophthalmology

PM Only - Cardiology (Adult & Pedia)


TUESDAY

Gynecology | Family Planning | Medicine | Pediatrics | Surgery | Pediatric Surgery | Minor Surgery | Animal Bite | Dental | MDRTB Clinic | TB DOTS

AM Only - Dermatology

PM Only - CP Clearance


WEDNESDAY

Obstetrics | Family Planning | Medicine | Pediatrics | Surgery | Animal Bite | Dental | MDRTB Clinic | Minor Surgery | TB DOTS

AM Only - ENT | Ophthalmology | Oncology

PM Only - Diabetes, Endocrine


THURSDAY

Gynecology | Family Planning | Medicine | Pediatrics| Surgery | Pediatric Surgery | Animal Bite | Dental | Orthopaedics | Neurology (Pedia) | MDRTB Clinic | TB DOTS

AM Only - Neurology (Pedia), TB Clinic (Pedia)

PM Only - CP Clearance, Gastroenterology (Adult)


FRIDAY

Obstetrics | Family Planning | Medicine | Pediatric | Surgery | Animal Bite | Dental | MDRTB Clinic | Minor Surgery | TB DOTS

AM Only - NTP, TB Clinic (Adult)

PM Only - Neurology (Adult)

Step Activities Person/s Responsible Time Frame
1

Receives complaint, recommendation, inquiry or   suggestion in person, by text, by phone call, by email, or  by mail

The Head of Agency, Integrity Development, Committee Chairperson, Grievance Committee, Chairperson, Supervisor, PACU Officer 24  hours
2 Forwards complaint, recommendation, inquiry or suggestion to Chief Administrative Officer (CAO)/Bilis Aksyon Partner (BAP) Person who receives the complaint, etc. 24 hours
3 Conducts investigation/makes recommendations.
Acts on recommendation.
CAO/BAP
MCC I / MANCOM
7-30 calendar days
4 Notifies concerned person/s of results. CAO / BAP / HRM 7 calendar days

 

 Click here to download the Citizens Charter Document in PDF format